Investigating: HelpDesk Service Disruption

Incident Report for Graebert GmbH

Resolved

The incident affecting HelpDesk has been successfully resolved. All systems have been verified as operational. The root cause was identified as an issue that has been addressed by the operations team and steps have been taken to prevent recurrence. The incident lasted for the reported duration.

Posted Jul 25, 2026 - 17:15 UTC

Investigating

We are investigating an active incident affecting HelpDesk. Engineers are analyzing system telemetry, service logs, and recent changes to isolate the cause. Further updates will follow as soon as more information is available.

Posted Jul 25, 2026 - 17:11 UTC