Welcome to the Graebert status page. To configure notifications for service incidents, click Subscribe to Updates. For past incident information, see the Incident History.
Website
Operational
90 days ago
99.99
% uptime
Today
Graebert Licensing Service
Operational
90 days ago
99.98
% uptime
Today
Graebert Licensing Service
Operational
90 days ago
99.96
% uptime
Today
Customer Portal
Operational
90 days ago
100.0
% uptime
Today
Graebert SSO
Operational
90 days ago
100.0
% uptime
Today
Customer Portal Classic
Operational
90 days ago
99.97
% uptime
Today
Graebert iSurvey
Operational
90 days ago
100.0
% uptime
Today
SiteMaster KĂĽche
Operational
90 days ago
100.0
% uptime
Today
Ares Kudo
Operational
90 days ago
100.0
% uptime
Today
Kudo Hosting Regions
Operational
90 days ago
99.96
% uptime
Today
Asia Pacific - Mumbai (ap-south-1)
Operational
90 days ago
99.97
% uptime
Today
Europe - Ireland (eu-west-1)
Operational
90 days ago
99.93
% uptime
Today
South America - SĂŁo Paulo (sa-east-1)
Operational
90 days ago
99.97
% uptime
Today
US West - N. California (us-west-1)
Operational
90 days ago
99.97
% uptime
Today
Asia Pacific - Sydney (ap-southeast-2)
Operational
90 days ago
99.98
% uptime
Today
Asia Pacific - Tokyo (ap-northeast-1)
Operational
90 days ago
99.96
% uptime
Today
Ares AI
Operational
90 days ago
99.99
% uptime
Today
Ares CLI
Operational
90 days ago
99.99
% uptime
Today
Graebert Help & Documentation
Operational
90 days ago
100.0
% uptime
Today
OnlineHelp
Operational
90 days ago
100.0
% uptime
Today
HelpDesk
Operational
90 days ago
100.0
% uptime
Today
Graebert Help Center Japan
Operational
90 days ago
100.0
% uptime
Today
Graebert Academy
Operational
90 days ago
100.0
% uptime
Today
Graebert Academy Global
Operational
90 days ago
100.0
% uptime
Today
Graebert Academy Japan
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
The incident affecting HelpDesk has been successfully resolved. All systems have been verified as operational. The root cause was identified as an issue that has been addressed by the operations team and steps have been taken to prevent recurrence. The incident lasted for the reported duration.
Aug 19, 07:45 UTC
Investigating -
We are investigating an active incident affecting HelpDesk. Engineers are analyzing system telemetry, service logs, and recent changes to isolate the cause. Further updates will follow as soon as more information is available.
Aug 19, 07:42 UTC
Completed -
The scheduled maintenance has been completed.
Aug 16, 11:28 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 11:08 UTC
Scheduled -
Scheduled infrastructure maintenance is in progress for this region. The maintenance includes the application of security updates and required system reboots. Components impacted by this activity are currently designated as Under Maintenance and will be restored to Operational status once all maintenance tasks have been completed and validated.
Aug 16, 10:38 UTC
Completed -
The scheduled maintenance has been completed.
Aug 16, 06:32 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 06:12 UTC
Scheduled -
Scheduled infrastructure maintenance is in progress for this region. The maintenance includes the application of security updates and required system reboots. Components impacted by this activity are currently designated as Under Maintenance and will be restored to Operational status once all maintenance tasks have been completed and validated.
Aug 16, 05:42 UTC
Completed -
The scheduled maintenance has been completed.
Aug 16, 03:28 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 03:08 UTC
Scheduled -
Scheduled infrastructure maintenance is in progress for this region. The maintenance includes the application of security updates and required system reboots. Components impacted by this activity are currently designated as Under Maintenance and will be restored to Operational status once all maintenance tasks have been completed and validated.
Aug 16, 02:38 UTC
Completed -
The scheduled maintenance has been completed.
Aug 15, 20:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 20:10 UTC
Scheduled -
Scheduled infrastructure maintenance is in progress for this region. The maintenance includes the application of security updates and required system reboots. Components impacted by this activity are currently designated as Under Maintenance and will be restored to Operational status once all maintenance tasks have been completed and validated.
Aug 15, 19:40 UTC
Completed -
The scheduled maintenance has been completed.
Aug 15, 18:26 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 18:06 UTC
Scheduled -
Scheduled infrastructure maintenance is in progress for this region. The maintenance includes the application of security updates and required system reboots. Components impacted by this activity are currently designated as Under Maintenance and will be restored to Operational status once all maintenance tasks have been completed and validated.
Aug 15, 17:36 UTC
Completed -
The scheduled maintenance has been completed.
Aug 15, 16:33 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 16:13 UTC
Scheduled -
Scheduled infrastructure maintenance is in progress for this region. The maintenance includes the application of security updates and required system reboots. Components impacted by this activity are currently designated as Under Maintenance and will be restored to Operational status once all maintenance tasks have been completed and validated.
Aug 15, 15:43 UTC
Completed -
The scheduled maintenance has been completed.
Aug 9, 11:28 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 11:08 UTC
Scheduled -
Scheduled infrastructure maintenance is in progress for this region. The maintenance includes the application of security updates and required system reboots. Components impacted by this activity are currently designated as Under Maintenance and will be restored to Operational status once all maintenance tasks have been completed and validated.
Aug 9, 10:38 UTC
Completed -
The scheduled maintenance has been completed.
Aug 9, 06:32 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 06:12 UTC
Scheduled -
Scheduled infrastructure maintenance is in progress for this region. The maintenance includes the application of security updates and required system reboots. Components impacted by this activity are currently designated as Under Maintenance and will be restored to Operational status once all maintenance tasks have been completed and validated.
Aug 9, 05:42 UTC
Completed -
The scheduled maintenance has been completed.
Aug 9, 03:28 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 03:08 UTC
Scheduled -
Scheduled infrastructure maintenance is in progress for this region. The maintenance includes the application of security updates and required system reboots. Components impacted by this activity are currently designated as Under Maintenance and will be restored to Operational status once all maintenance tasks have been completed and validated.
Aug 9, 02:38 UTC
Completed -
The scheduled maintenance has been completed.
Aug 8, 20:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 20:10 UTC
Scheduled -
Scheduled infrastructure maintenance is in progress for this region. The maintenance includes the application of security updates and required system reboots. Components impacted by this activity are currently designated as Under Maintenance and will be restored to Operational status once all maintenance tasks have been completed and validated.
Aug 8, 19:40 UTC
Completed -
The scheduled maintenance has been completed.
Aug 8, 18:26 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 18:06 UTC
Scheduled -
Scheduled infrastructure maintenance is in progress for this region. The maintenance includes the application of security updates and required system reboots. Components impacted by this activity are currently designated as Under Maintenance and will be restored to Operational status once all maintenance tasks have been completed and validated.
Aug 8, 17:36 UTC
Completed -
The scheduled maintenance has been completed.
Aug 8, 16:33 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 16:13 UTC
Scheduled -
Scheduled infrastructure maintenance is in progress for this region. The maintenance includes the application of security updates and required system reboots. Components impacted by this activity are currently designated as Under Maintenance and will be restored to Operational status once all maintenance tasks have been completed and validated.
Aug 8, 15:43 UTC