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Website
Operational
90 days ago
99.99
% uptime
Today
Graebert Licensing Service
Operational
90 days ago
99.99
% uptime
Today
Graebert Licensing Service
Operational
90 days ago
99.96
% uptime
Today
Customer Portal
Operational
90 days ago
100.0
% uptime
Today
Graebert SSO
Operational
90 days ago
100.0
% uptime
Today
Customer Portal Classic
Operational
90 days ago
99.97
% uptime
Today
Graebert iSurvey
Operational
90 days ago
100.0
% uptime
Today
SiteMaster KĂĽche
Operational
90 days ago
100.0
% uptime
Today
Ares Kudo
Operational
90 days ago
100.0
% uptime
Today
Kudo Hosting Regions
Operational
90 days ago
99.96
% uptime
Today
Asia Pacific - Mumbai (ap-south-1)
Operational
90 days ago
99.96
% uptime
Today
Europe - Ireland (eu-west-1)
Operational
90 days ago
99.93
% uptime
Today
South America - SĂŁo Paulo (sa-east-1)
Operational
90 days ago
99.97
% uptime
Today
US West - N. California (us-west-1)
Operational
90 days ago
99.97
% uptime
Today
Asia Pacific - Sydney (ap-southeast-2)
Operational
90 days ago
99.97
% uptime
Today
Asia Pacific - Tokyo (ap-northeast-1)
Operational
90 days ago
99.96
% uptime
Today
Ares AI
Operational
90 days ago
99.99
% uptime
Today
Ares CLI
Operational
90 days ago
99.99
% uptime
Today
Graebert Help & Documentation
Operational
90 days ago
100.0
% uptime
Today
OnlineHelp
Operational
90 days ago
100.0
% uptime
Today
HelpDesk
Operational
90 days ago
100.0
% uptime
Today
Graebert Help Center Japan
Operational
90 days ago
100.0
% uptime
Today
Graebert Academy
Operational
90 days ago
100.0
% uptime
Today
Graebert Academy Global
Operational
90 days ago
100.0
% uptime
Today
Graebert Academy Japan
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
The licensing service issue has been resolved. License activation and customer portal access have been fully restored.
Jul 6, 04:15 UTC
Investigating -
We are investigating issues with CP Classic (Old Customer Portal). Users may experience problems accessing the legacy portal or managing licenses. Engineers are reviewing portal services and database connectivity.
Jul 6, 04:08 UTC
Resolved -
The regional connectivity issue has been resolved. All services in the Tokyo region are now fully operational and performance has been restored.
Jul 6, 04:12 UTC
Investigating -
We are investigating connectivity issues in the Tokyo region. Users in Japan and surrounding areas may experience degraded performance. Engineers are reviewing East Asian infrastructure.
Jul 6, 04:08 UTC
Resolved -
The regional connectivity issue has been resolved. All services in the Mumbai region are now fully operational and performance has been restored.
Jul 6, 04:12 UTC
Investigating -
We are investigating connectivity issues in the Mumbai region. Users in India and surrounding areas may experience degraded performance. Engineers are reviewing South Asian infrastructure.
Jul 6, 04:08 UTC
Resolved -
The regional connectivity issue has been resolved. All services in the California region are now fully operational and performance has been restored.
Jul 5, 11:48 UTC
Investigating -
We are investigating connectivity issues in the California region. Users may experience degraded performance or service unavailability. Engineers are reviewing West Coast infrastructure and network routing.
Jul 5, 11:44 UTC
Resolved -
The regional connectivity issue has been resolved. All services in the California region are now fully operational and performance has been restored.
Jul 5, 11:33 UTC
Investigating -
We are investigating connectivity issues in the California region. Users may experience degraded performance or service unavailability. Engineers are reviewing West Coast infrastructure and network routing.
Jul 5, 11:30 UTC
Resolved -
The regional connectivity issue has been resolved. All services in the California region are now fully operational and performance has been restored.
Jul 5, 11:18 UTC
Investigating -
We are investigating connectivity issues in the California region. Users may experience degraded performance or service unavailability. Engineers are reviewing West Coast infrastructure and network routing.
Jul 5, 11:15 UTC
Completed -
Scheduled maintenance for California has been completed. All services are now fully operational.
Jul 5, 08:12 UTC
Scheduled -
Scheduled infrastructure maintenance is in progress for this region. The maintenance includes the application of security updates and required system reboots. Components impacted by this activity are currently designated as Under Maintenance and will be restored to Operational status once all maintenance tasks have been completed and validated.
Jul 5, 08:10 UTC
Completed -
Scheduled maintenance for Sao Paulo has been completed. All services are now fully operational.
Jul 5, 07:14 UTC
Scheduled -
Scheduled infrastructure maintenance is in progress for this region. The maintenance includes the application of security updates and required system reboots. Components impacted by this activity are currently designated as Under Maintenance and will be restored to Operational status once all maintenance tasks have been completed and validated.
Jul 5, 05:47 UTC
Completed -
Scheduled maintenance for Ireland has been completed. All services are now fully operational.
Jul 5, 04:07 UTC
Scheduled -
Scheduled infrastructure maintenance is in progress for this region. The maintenance includes the application of security updates and required system reboots. Components impacted by this activity are currently designated as Under Maintenance and will be restored to Operational status once all maintenance tasks have been completed and validated.
Jul 5, 02:43 UTC
Completed -
Scheduled maintenance for Mumbai has been completed. All services are now fully operational.
Jul 4, 21:22 UTC
Scheduled -
Scheduled infrastructure maintenance is in progress for this region. The maintenance includes the application of security updates and required system reboots. Components impacted by this activity are currently designated as Under Maintenance and will be restored to Operational status once all maintenance tasks have been completed and validated.
Jul 4, 19:45 UTC
Completed -
Scheduled maintenance for Tokyo has been completed. All services are now fully operational.
Jul 4, 19:11 UTC
Scheduled -
Scheduled infrastructure maintenance is in progress for this region. The maintenance includes the application of security updates and required system reboots. Components impacted by this activity are currently designated as Under Maintenance and will be restored to Operational status once all maintenance tasks have been completed and validated.
Jul 4, 17:41 UTC
Completed -
Scheduled maintenance for Sydney has been completed. All services are now fully operational.
Jul 4, 17:27 UTC
Scheduled -
Scheduled infrastructure maintenance is in progress for this region. The maintenance includes the application of security updates and required system reboots. Components impacted by this activity are currently designated as Under Maintenance and will be restored to Operational status once all maintenance tasks have been completed and validated.
Jul 4, 15:48 UTC
Resolved -
The licensing service issue has been resolved. License activation and customer portal access have been fully restored.
Jul 3, 04:16 UTC
Investigating -
We are investigating issues with CP Classic (Old Customer Portal). Users may experience problems accessing the legacy portal or managing licenses. Engineers are reviewing portal services and database connectivity.
Jul 3, 04:09 UTC
Resolved -
The regional connectivity issue has been resolved. All services in the Tokyo region are now fully operational and performance has been restored.
Jul 3, 04:13 UTC
Investigating -
We are investigating connectivity issues in the Tokyo region. Users in Japan and surrounding areas may experience degraded performance. Engineers are reviewing East Asian infrastructure.
Jul 3, 04:07 UTC
Resolved -
The regional connectivity issue has been resolved. All services in the Mumbai region are now fully operational and performance has been restored.
Jul 3, 04:13 UTC
Investigating -
We are investigating connectivity issues in the Mumbai region. Users in India and surrounding areas may experience degraded performance. Engineers are reviewing South Asian infrastructure.
Jul 3, 04:08 UTC
Resolved -
The site management issue has been resolved. SiteMaster is now fully operational with all features restored.
Jul 2, 20:24 UTC
Investigating -
We are investigating issues with SiteMaster. Users may experience problems with site management or project coordination. Engineers are reviewing application performance and data synchronization.
Jul 2, 20:21 UTC
Resolved -
The site management issue has been resolved. SiteMaster is now fully operational with all features restored.
Jun 30, 09:39 UTC
Investigating -
We are investigating issues with SiteMaster. Users may experience problems with site management or project coordination. Engineers are reviewing application performance and data synchronization.
Jun 30, 09:36 UTC
Resolved -
The licensing service issue has been resolved. License activation and customer portal access have been fully restored.
Jun 30, 00:33 UTC
Investigating -
We are investigating issues with CP Classic (Old Customer Portal). Users may experience problems accessing the legacy portal or managing licenses. Engineers are reviewing portal services and database connectivity.
Jun 30, 00:25 UTC
Resolved -
The regional connectivity issue has been resolved. All services in the Mumbai region are now fully operational and performance has been restored.
Jun 30, 00:30 UTC
Investigating -
We are investigating connectivity issues in the Mumbai region. Users in India and surrounding areas may experience degraded performance. Engineers are reviewing South Asian infrastructure.
Jun 30, 00:26 UTC
Resolved -
The regional connectivity issue has been resolved. All services in the Tokyo region are now fully operational and performance has been restored.
Jun 30, 00:29 UTC
Investigating -
We are investigating connectivity issues in the Tokyo region. Users in Japan and surrounding areas may experience degraded performance. Engineers are reviewing East Asian infrastructure.
Jun 30, 00:24 UTC
Resolved -
The regional connectivity issue has been resolved. All services in the Mumbai region are now fully operational and performance has been restored.
Jun 29, 12:26 UTC
Investigating -
We are investigating connectivity issues in the Mumbai region. Users in India and surrounding areas may experience degraded performance. Engineers are reviewing South Asian infrastructure.
Jun 29, 12:23 UTC
Completed -
Scheduled maintenance for Sao Paulo has been completed. All services are now fully operational.
Jun 28, 07:14 UTC
Scheduled -
Scheduled infrastructure maintenance is in progress for this region. The maintenance includes the application of security updates and required system reboots. Components impacted by this activity are currently designated as Under Maintenance and will be restored to Operational status once all maintenance tasks have been completed and validated.
Jun 28, 05:47 UTC
Completed -
Scheduled maintenance for Ireland has been completed. All services are now fully operational.
Jun 28, 04:07 UTC
Scheduled -
Scheduled infrastructure maintenance is in progress for this region. The maintenance includes the application of security updates and required system reboots. Components impacted by this activity are currently designated as Under Maintenance and will be restored to Operational status once all maintenance tasks have been completed and validated.
Jun 28, 02:43 UTC
Completed -
Scheduled maintenance for Mumbai has been completed. All services are now fully operational.
Jun 27, 21:22 UTC
Scheduled -
Scheduled infrastructure maintenance is in progress for this region. The maintenance includes the application of security updates and required system reboots. Components impacted by this activity are currently designated as Under Maintenance and will be restored to Operational status once all maintenance tasks have been completed and validated.
Jun 27, 19:45 UTC
Completed -
Scheduled maintenance for Tokyo has been completed. All services are now fully operational.
Jun 27, 19:11 UTC
Scheduled -
Scheduled infrastructure maintenance is in progress for this region. The maintenance includes the application of security updates and required system reboots. Components impacted by this activity are currently designated as Under Maintenance and will be restored to Operational status once all maintenance tasks have been completed and validated.
Jun 27, 17:41 UTC
Resolved -
The regional connectivity issue has been resolved. All services in the Sydney region are now fully operational and performance has been restored.
Jun 27, 16:47 UTC
Investigating -
We are investigating connectivity issues in the Sydney region. Users in Australia and surrounding areas may experience degraded performance. Engineers are reviewing Asia-Pacific infrastructure.
Jun 27, 16:43 UTC
Resolved -
The regional connectivity issue has been resolved. All services in the Sydney region are now fully operational and performance has been restored.
Jun 27, 16:32 UTC
Investigating -
We are investigating connectivity issues in the Sydney region. Users in Australia and surrounding areas may experience degraded performance. Engineers are reviewing Asia-Pacific infrastructure.
Jun 27, 16:29 UTC
Resolved -
The regional connectivity issue has been resolved. All services in the Sydney region are now fully operational and performance has been restored.
Jun 27, 16:17 UTC
Investigating -
We are investigating connectivity issues in the Sydney region. Users in Australia and surrounding areas may experience degraded performance. Engineers are reviewing Asia-Pacific infrastructure.
Jun 27, 16:14 UTC