All Systems Operational

About This Site

Welcome to the Graebert status page. To configure notifications for service incidents, click Subscribe to Updates. For past incident information, see the Incident History.

Uptime over the past 90 days. View historical uptime.
Website Operational
90 days ago
100.0 % uptime
Today
Graebert Licensing Service Operational
90 days ago
99.99 % uptime
Today
Graebert Licensing Service Operational
90 days ago
99.99 % uptime
Today
Customer Portal Operational
90 days ago
99.99 % uptime
Today
Graebert SSO Operational
90 days ago
100.0 % uptime
Today
Graebert iSurvey Operational
90 days ago
100.0 % uptime
Today
SiteMaster Küche Operational
90 days ago
100.0 % uptime
Today
Ares Kudo Operational
90 days ago
100.0 % uptime
Today
Kudo Hosting Regions Operational
90 days ago
99.99 % uptime
Today
Asia Pacific - Mumbai (ap-south-1) Operational
90 days ago
99.99 % uptime
Today
Europe - Ireland (eu-west-1) Operational
90 days ago
99.99 % uptime
Today
South America - São Paulo (sa-east-1) Operational
90 days ago
99.99 % uptime
Today
US West - N. California (us-west-1) Operational
90 days ago
99.97 % uptime
Today
Asia Pacific - Sydney (ap-southeast-2) Operational
90 days ago
99.99 % uptime
Today
Asia Pacific - Tokyo (ap-northeast-1) Operational
90 days ago
99.99 % uptime
Today
Ares AI Operational
90 days ago
100.0 % uptime
Today
Ares CLI Operational
90 days ago
100.0 % uptime
Today
Graebert Help & Documentation Operational
90 days ago
100.0 % uptime
Today
OnlineHelp Operational
90 days ago
100.0 % uptime
Today
HelpDesk Operational
90 days ago
100.0 % uptime
Today
Graebert Help Center Japan Operational
90 days ago
100.0 % uptime
Today
Graebert Academy Operational
90 days ago
100.0 % uptime
Today
Graebert Academy Global Operational
90 days ago
100.0 % uptime
Today
Graebert Academy Japan Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 1, 2026

No incidents reported today.

Apr 30, 2026
Resolved: Sao Paulo Service Disruption
Resolved - The regional connectivity issue has been resolved. All services in the Sao Paulo region are now fully operational and performance has been restored.
Apr 30, 16:49 UTC
Investigating - We are investigating connectivity issues in the Sao Paulo region. Users in South America may experience degraded performance. Engineers are reviewing Latin American infrastructure.
Apr 30, 16:36 UTC
Resolved: Mumbai Service Disruption
Resolved - The regional connectivity issue has been resolved. All services in the Mumbai region are now fully operational and performance has been restored.
Apr 30, 16:48 UTC
Update - We've escalated the incident for **Mumbai** to a **major outage**.
The service has been impacted for more than 10 minutes, and customers may experience significant disruption.
Our team is continuing to work on restoring functionality and will provide updates as progress is made.
Apr 30, 16:45 UTC
Investigating - We are investigating connectivity issues in the Mumbai region. Users in India and surrounding areas may experience degraded performance. Engineers are reviewing South Asian infrastructure.
Apr 30, 16:34 UTC
Resolved: Tokyo Service Disruption
Resolved - The regional connectivity issue has been resolved. All services in the Tokyo region are now fully operational and performance has been restored.
Apr 30, 16:48 UTC
Investigating - We are investigating connectivity issues in the Tokyo region. Users in Japan and surrounding areas may experience degraded performance. Engineers are reviewing East Asian infrastructure.
Apr 30, 16:35 UTC
Resolved: Sydney Service Disruption
Resolved - The regional connectivity issue has been resolved. All services in the Sydney region are now fully operational and performance has been restored.
Apr 30, 16:48 UTC
Investigating - We are investigating connectivity issues in the Sydney region. Users in Australia and surrounding areas may experience degraded performance. Engineers are reviewing Asia-Pacific infrastructure.
Apr 30, 16:35 UTC
Resolved: California Service Disruption
Resolved - The regional connectivity issue has been resolved. All services in the California region are now fully operational and performance has been restored.
Apr 30, 16:32 UTC
Investigating - We are investigating connectivity issues in the California region. Users may experience degraded performance or service unavailability. Engineers are reviewing West Coast infrastructure and network routing.
Apr 30, 16:20 UTC
Resolved: Ireland Service Disruption
Resolved - The regional connectivity issue has been resolved. All services in the Ireland region are now fully operational and performance has been restored.
Apr 30, 16:32 UTC
Update - We've escalated the incident for **Ireland** to a **major outage**.
The service has been impacted for more than 10 minutes, and customers may experience significant disruption.
Our team is continuing to work on restoring functionality and will provide updates as progress is made.
Apr 30, 16:30 UTC
Investigating - We are investigating connectivity issues in the Ireland region. Users in Europe may experience degraded performance. Engineers are reviewing European infrastructure.
Apr 30, 16:19 UTC
Apr 29, 2026
Resolved: Customer Portal Service Disruption
Resolved - The licensing service issue has been resolved. License activation and customer portal access have been fully restored.
Apr 29, 00:28 UTC
Investigating - We are investigating issues with the Customer Portal. Users may experience problems accessing their accounts or managing licenses. Engineers are reviewing portal services and database connectivity.
Apr 29, 00:23 UTC
Resolved: Customer Portal Service Disruption
Resolved - The licensing service issue has been resolved. License activation and customer portal access have been fully restored.
Apr 29, 00:00 UTC
Investigating - We are investigating issues with the Customer Portal. Users may experience problems accessing their accounts or managing licenses. Engineers are reviewing portal services and database connectivity.
Apr 28, 23:58 UTC
Apr 28, 2026
Resolved: Mumbai Service Disruption
Resolved - The regional connectivity issue has been resolved. All services in the Mumbai region are now fully operational and performance has been restored.
Apr 28, 13:44 UTC
Investigating - We are investigating connectivity issues in the Mumbai region. Users in India and surrounding areas may experience degraded performance. Engineers are reviewing South Asian infrastructure.
Apr 28, 13:40 UTC
Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026

No incidents reported.

Apr 22, 2026
Resolved: Sao Paulo Service Disruption
Resolved - The regional connectivity issue has been resolved. All services in the Sao Paulo region are now fully operational and performance has been restored.
Apr 22, 15:59 UTC
Investigating - We are investigating connectivity issues in the Sao Paulo region. Users in South America may experience degraded performance. Engineers are reviewing Latin American infrastructure.
Apr 22, 15:53 UTC
Resolved: Customer Portal Service Disruption
Resolved - The licensing service issue has been resolved. License activation and customer portal access have been fully restored.
Apr 22, 03:36 UTC
Investigating - We are investigating issues with the Customer Portal. Users may experience problems accessing their accounts or managing licenses. Engineers are reviewing portal services and database connectivity.
Apr 22, 03:31 UTC
Resolved: Tokyo Service Disruption
Resolved - The regional connectivity issue has been resolved. All services in the Tokyo region are now fully operational and performance has been restored.
Apr 22, 03:35 UTC
Investigating - We are investigating connectivity issues in the Tokyo region. Users in Japan and surrounding areas may experience degraded performance. Engineers are reviewing East Asian infrastructure.
Apr 22, 03:32 UTC
Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage