All Systems Operational

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Uptime over the past 90 days. View historical uptime.
Website Operational
90 days ago
100.0 % uptime
Today
Graebert Licensing Service Operational
90 days ago
99.99 % uptime
Today
Graebert Licensing Service Operational
90 days ago
99.99 % uptime
Today
Customer Portal Operational
90 days ago
99.99 % uptime
Today
Graebert SSO Operational
90 days ago
100.0 % uptime
Today
Graebert iSurvey Operational
90 days ago
100.0 % uptime
Today
SiteMaster Küche Operational
90 days ago
100.0 % uptime
Today
Ares Kudo Operational
90 days ago
100.0 % uptime
Today
Kudo Hosting Regions Operational
90 days ago
99.99 % uptime
Today
Asia Pacific - Mumbai (ap-south-1) Operational
90 days ago
99.99 % uptime
Today
Europe - Ireland (eu-west-1) Operational
90 days ago
99.99 % uptime
Today
South America - São Paulo (sa-east-1) Operational
90 days ago
99.99 % uptime
Today
US West - N. California (us-west-1) Operational
90 days ago
99.97 % uptime
Today
Asia Pacific - Sydney (ap-southeast-2) Operational
90 days ago
99.99 % uptime
Today
Asia Pacific - Tokyo (ap-northeast-1) Operational
90 days ago
99.99 % uptime
Today
Ares AI Operational
90 days ago
100.0 % uptime
Today
Ares CLI Operational
90 days ago
100.0 % uptime
Today
Graebert Help & Documentation Operational
90 days ago
100.0 % uptime
Today
OnlineHelp Operational
90 days ago
100.0 % uptime
Today
HelpDesk Operational
90 days ago
100.0 % uptime
Today
Graebert Help Center Japan Operational
90 days ago
100.0 % uptime
Today
Graebert Academy Operational
90 days ago
100.0 % uptime
Today
Graebert Academy Global Operational
90 days ago
100.0 % uptime
Today
Graebert Academy Japan Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 24, 2026
Resolved: Customer Portal Service Disruption
Resolved - The licensing service issue has been resolved. License activation and customer portal access have been fully restored.
May 24, 16:05 UTC
Investigating - We are investigating issues with the Customer Portal. Users may experience problems accessing their accounts or managing licenses. Engineers are reviewing portal services and database connectivity.
May 24, 15:58 UTC
Resolved: Licensing Service Disruption
Resolved - The licensing service issue has been resolved. License activation and customer portal access have been fully restored.
May 24, 16:04 UTC
Investigating - We are investigating issues with the Licensing system. Users may experience problems with license activation or validation. Engineers are reviewing licensing servers and API endpoints.
May 24, 15:56 UTC
May 23, 2026
Resolved: Sao Paulo Service Disruption
Resolved - The regional connectivity issue has been resolved. All services in the Sao Paulo region are now fully operational and performance has been restored.
May 23, 23:42 UTC
Update - We've escalated the incident for **Sao Paulo** to a **major outage**.
The service has been impacted for more than 10 minutes, and customers may experience significant disruption.
Our team is continuing to work on restoring functionality and will provide updates as progress is made.
May 23, 23:40 UTC
Investigating - We are investigating connectivity issues in the Sao Paulo region. Users in South America may experience degraded performance. Engineers are reviewing Latin American infrastructure.
May 23, 23:29 UTC
May 22, 2026

No incidents reported.

May 21, 2026

No incidents reported.

May 20, 2026
Resolved: SiteMaster Service Disruption
Resolved - The site management issue has been resolved. SiteMaster is now fully operational with all features restored.
May 20, 15:19 UTC
Investigating - We are investigating issues with SiteMaster. Users may experience problems with site management or project coordination. Engineers are reviewing application performance and data synchronization.
May 20, 15:10 UTC
Resolved: SiteMaster Service Disruption
Resolved - The site management issue has been resolved. SiteMaster is now fully operational with all features restored.
May 20, 15:07 UTC
Investigating - We are investigating issues with SiteMaster. Users may experience problems with site management or project coordination. Engineers are reviewing application performance and data synchronization.
May 20, 15:05 UTC
Resolved: Tokyo Service Disruption
Resolved - The regional connectivity issue has been resolved. All services in the Tokyo region are now fully operational and performance has been restored.
May 20, 08:11 UTC
Investigating - We are investigating connectivity issues in the Tokyo region. Users in Japan and surrounding areas may experience degraded performance. Engineers are reviewing East Asian infrastructure.
May 20, 08:08 UTC
May 19, 2026
Resolved: Tokyo Service Disruption
Resolved - The regional connectivity issue has been resolved. All services in the Tokyo region are now fully operational and performance has been restored.
May 19, 05:56 UTC
Investigating - We are investigating connectivity issues in the Tokyo region. Users in Japan and surrounding areas may experience degraded performance. Engineers are reviewing East Asian infrastructure.
May 19, 05:45 UTC
Resolved: Tokyo Service Disruption
Resolved - The regional connectivity issue has been resolved. All services in the Tokyo region are now fully operational and performance has been restored.
May 19, 05:00 UTC
Investigating - We are investigating connectivity issues in the Tokyo region. Users in Japan and surrounding areas may experience degraded performance. Engineers are reviewing East Asian infrastructure.
May 19, 04:55 UTC
Resolved: Tokyo Service Disruption
Resolved - The regional connectivity issue has been resolved. All services in the Tokyo region are now fully operational and performance has been restored.
May 19, 04:53 UTC
Investigating - We are investigating connectivity issues in the Tokyo region. Users in Japan and surrounding areas may experience degraded performance. Engineers are reviewing East Asian infrastructure.
May 19, 04:41 UTC
May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026
Resolved: Mumbai Service Disruption
Resolved - The regional connectivity issue has been resolved. All services in the Mumbai region are now fully operational and performance has been restored.
May 10, 01:14 UTC
Investigating - We are investigating connectivity issues in the Mumbai region. Users in India and surrounding areas may experience degraded performance. Engineers are reviewing South Asian infrastructure.
May 10, 01:11 UTC
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