All Systems Operational

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Uptime over the past 90 days. View historical uptime.
Website Operational
90 days ago
99.99 % uptime
Today
Graebert Licensing Service Operational
90 days ago
99.98 % uptime
Today
Graebert Licensing Service Operational
90 days ago
99.96 % uptime
Today
Customer Portal Operational
90 days ago
100.0 % uptime
Today
Graebert SSO Operational
90 days ago
100.0 % uptime
Today
Customer Portal Classic Operational
90 days ago
99.96 % uptime
Today
Graebert iSurvey Operational
90 days ago
100.0 % uptime
Today
SiteMaster Küche Operational
90 days ago
100.0 % uptime
Today
Ares Kudo Operational
90 days ago
100.0 % uptime
Today
Kudo Hosting Regions Operational
90 days ago
99.96 % uptime
Today
Asia Pacific - Mumbai (ap-south-1) Operational
90 days ago
99.97 % uptime
Today
Europe - Ireland (eu-west-1) Operational
90 days ago
99.93 % uptime
Today
South America - São Paulo (sa-east-1) Operational
90 days ago
99.97 % uptime
Today
US West - N. California (us-west-1) Operational
90 days ago
99.97 % uptime
Today
Asia Pacific - Sydney (ap-southeast-2) Operational
90 days ago
99.98 % uptime
Today
Asia Pacific - Tokyo (ap-northeast-1) Operational
90 days ago
99.96 % uptime
Today
Ares AI Operational
90 days ago
99.99 % uptime
Today
Ares CLI Operational
90 days ago
99.99 % uptime
Today
Graebert Help & Documentation Operational
90 days ago
100.0 % uptime
Today
OnlineHelp Operational
90 days ago
100.0 % uptime
Today
HelpDesk Operational
90 days ago
100.0 % uptime
Today
Graebert Help Center Japan Operational
90 days ago
100.0 % uptime
Today
Graebert Academy Operational
90 days ago
100.0 % uptime
Today
Graebert Academy Global Operational
90 days ago
100.0 % uptime
Today
Graebert Academy Japan Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 30, 2026

No incidents reported today.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

Investigating: Licensing Service Disruption
Resolved - The licensing service issue has been resolved. License activation and customer portal access have been fully restored.
Jul 28, 04:20 UTC
Investigating - We are investigating issues with the Licensing system. Users may experience problems with license activation or validation. Engineers are reviewing licensing servers and API endpoints.
Jul 28, 04:16 UTC

Jul 27, 2026

Investigating: Licensing Service Disruption
Resolved - The licensing service issue has been resolved. License activation and customer portal access have been fully restored.
Jul 27, 04:25 UTC
Investigating - We are investigating issues with the Licensing system. Users may experience problems with license activation or validation. Engineers are reviewing licensing servers and API endpoints.
Jul 27, 04:20 UTC

Jul 26, 2026

No incidents reported.

Jul 25, 2026

Investigating: HelpDesk Service Disruption
Resolved - The incident affecting HelpDesk has been successfully resolved. All systems have been verified as operational. The root cause was identified as an issue that has been addressed by the operations team and steps have been taken to prevent recurrence. The incident lasted for the reported duration.
Jul 25, 17:15 UTC
Investigating - We are investigating an active incident affecting HelpDesk. Engineers are analyzing system telemetry, service logs, and recent changes to isolate the cause. Further updates will follow as soon as more information is available.
Jul 25, 17:11 UTC

Jul 24, 2026

No incidents reported.

Jul 23, 2026

No incidents reported.

Jul 22, 2026

No incidents reported.

Jul 21, 2026

Investigating: Licensing Service Disruption
Resolved - The licensing service issue has been resolved. License activation and customer portal access have been fully restored.
Jul 21, 04:19 UTC
Investigating - We are investigating issues with the Licensing system. Users may experience problems with license activation or validation. Engineers are reviewing licensing servers and API endpoints.
Jul 21, 04:15 UTC

Jul 20, 2026

No incidents reported.

Jul 19, 2026

Weekly Scheduled Maintenance - California
Completed - The scheduled maintenance has been completed.
Jul 19, 12:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 10:46 UTC
Scheduled - Scheduled infrastructure maintenance is in progress for this region. The maintenance includes the application of security updates and required system reboots. Components impacted by this activity are currently designated as Under Maintenance and will be restored to Operational status once all maintenance tasks have been completed and validated.
Jul 19, 10:43 UTC
Weekly Scheduled Maintenance - Sao Paulo
Completed - The scheduled maintenance has been completed.
Jul 19, 07:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 05:50 UTC
Scheduled - Scheduled infrastructure maintenance is in progress for this region. The maintenance includes the application of security updates and required system reboots. Components impacted by this activity are currently designated as Under Maintenance and will be restored to Operational status once all maintenance tasks have been completed and validated.
Jul 19, 05:47 UTC
Weekly Scheduled Maintenance - Ireland
Completed - The scheduled maintenance has been completed.
Jul 19, 04:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 02:46 UTC
Scheduled - Scheduled infrastructure maintenance is in progress for this region. The maintenance includes the application of security updates and required system reboots. Components impacted by this activity are currently designated as Under Maintenance and will be restored to Operational status once all maintenance tasks have been completed and validated.
Jul 19, 02:43 UTC

Jul 18, 2026

Weekly Scheduled Maintenance - Mumbai
Completed - The scheduled maintenance has been completed.
Jul 18, 21:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 19:47 UTC
Scheduled - Scheduled infrastructure maintenance is in progress for this region. The maintenance includes the application of security updates and required system reboots. Components impacted by this activity are currently designated as Under Maintenance and will be restored to Operational status once all maintenance tasks have been completed and validated.
Jul 18, 19:45 UTC
Weekly Scheduled Maintenance - Tokyo
Completed - The scheduled maintenance has been completed.
Jul 18, 19:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 17:44 UTC
Scheduled - Scheduled infrastructure maintenance is in progress for this region. The maintenance includes the application of security updates and required system reboots. Components impacted by this activity are currently designated as Under Maintenance and will be restored to Operational status once all maintenance tasks have been completed and validated.
Jul 18, 17:41 UTC
Weekly Scheduled Maintenance - Sydney
Completed - The scheduled maintenance has been completed.
Jul 18, 17:23 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 15:51 UTC
Scheduled - Scheduled infrastructure maintenance is in progress for this region. The maintenance includes the application of security updates and required system reboots. Components impacted by this activity are currently designated as Under Maintenance and will be restored to Operational status once all maintenance tasks have been completed and validated.
Jul 18, 15:48 UTC

Jul 17, 2026

No incidents reported.

Jul 16, 2026

No incidents reported.

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