All Systems Operational

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Welcome to the Graebert status page. To configure notifications for service incidents, click Subscribe to Updates. For past incident information, see the Incident History.

Uptime over the past 90 days. View historical uptime.
Website Operational
Graebert Licensing Service Operational
Graebert Licensing Service Operational
Customer Portal Operational
Graebert SSO Operational
Customer Portal Classic Operational
Graebert iSurvey Operational
SiteMaster Küche Operational
Ares Kudo Operational
Kudo Hosting Regions Operational
Asia Pacific - Mumbai (ap-south-1) Operational
Europe - Ireland (eu-west-1) Operational
South America - São Paulo (sa-east-1) Operational
US West - N. California (us-west-1) Operational
Asia Pacific - Sydney (ap-southeast-2) Operational
Asia Pacific - Tokyo (ap-northeast-1) Operational
Ares AI Operational
Ares CLI Operational
Graebert Help & Documentation Operational
OnlineHelp Operational
HelpDesk Operational
Graebert Help Center Japan Operational
Graebert Academy Operational
Graebert Academy Global Operational
Graebert Academy Japan Operational
Kudo Token Service Operational
Kudo Token Service - Tokyo Operational
Kudo Token Service - Ireland Operational
Kudo OAuth Operational
Kudo OAuth - Tokyo Operational
Kudo OAuth - Ireland Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 10, 2026

Weekly Scheduled Maintenance - Mumbai
Completed - The scheduled maintenance has been completed.
Oct 10, 20:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 20:10 UTC
Scheduled - Scheduled infrastructure maintenance is in progress for this region. The maintenance includes the application of security updates and required system reboots. Components impacted by this activity are currently designated as Under Maintenance and will be restored to Operational status once all maintenance tasks have been completed and validated.
Oct 10, 19:40 UTC
Weekly Scheduled Maintenance - Tokyo
Completed - The scheduled maintenance has been completed.
Oct 10, 18:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 18:06 UTC
Scheduled - Scheduled infrastructure maintenance is in progress for this region. The maintenance includes the application of security updates and required system reboots. Components impacted by this activity are currently designated as Under Maintenance and will be restored to Operational status once all maintenance tasks have been completed and validated.
Oct 10, 17:36 UTC
Weekly Scheduled Maintenance - Sydney
Completed - The scheduled maintenance has been completed.
Oct 10, 16:33 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 16:13 UTC
Scheduled - Scheduled infrastructure maintenance is in progress for this region. The maintenance includes the application of security updates and required system reboots. Components impacted by this activity are currently designated as Under Maintenance and will be restored to Operational status once all maintenance tasks have been completed and validated.
Oct 10, 15:43 UTC

Oct 9, 2026

No incidents reported.

Oct 8, 2026

Investigating: Licensing Service Disruption
Resolved - The licensing service issue has been resolved. License activation and customer portal access have been fully restored.
Oct 8, 00:54 UTC
Investigating - We are investigating issues with the Licensing system. Users may experience problems with license activation or validation. Engineers are reviewing licensing servers and API endpoints.
Oct 8, 00:52 UTC
Investigating: Licensing Service Disruption
Resolved - The licensing service issue has been resolved. License activation and customer portal access have been fully restored.
Oct 8, 00:43 UTC
Investigating - We are investigating issues with the Licensing system. Users may experience problems with license activation or validation. Engineers are reviewing licensing servers and API endpoints.
Oct 8, 00:40 UTC
Investigating: Licensing Service Disruption
Resolved - The licensing service issue has been resolved. License activation and customer portal access have been fully restored.
Oct 8, 00:38 UTC
Investigating - We are investigating issues with the Licensing system. Users may experience problems with license activation or validation. Engineers are reviewing licensing servers and API endpoints.
Oct 8, 00:32 UTC
Investigating: Licensing Service Disruption
Resolved - The licensing service issue has been resolved. License activation and customer portal access have been fully restored.
Oct 8, 00:25 UTC
Investigating - We are investigating issues with the Licensing system. Users may experience problems with license activation or validation. Engineers are reviewing licensing servers and API endpoints.
Oct 8, 00:22 UTC

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

Weekly Scheduled Maintenance - California
Completed - The scheduled maintenance has been completed.
Oct 4, 11:28 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 4, 11:08 UTC
Scheduled - Scheduled infrastructure maintenance is in progress for this region. The maintenance includes the application of security updates and required system reboots. Components impacted by this activity are currently designated as Under Maintenance and will be restored to Operational status once all maintenance tasks have been completed and validated.
Oct 4, 10:38 UTC
Weekly Scheduled Maintenance - Sao Paulo
Completed - The scheduled maintenance has been completed.
Oct 4, 06:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 4, 06:12 UTC
Scheduled - Scheduled infrastructure maintenance is in progress for this region. The maintenance includes the application of security updates and required system reboots. Components impacted by this activity are currently designated as Under Maintenance and will be restored to Operational status once all maintenance tasks have been completed and validated.
Oct 4, 05:42 UTC
Weekly Scheduled Maintenance - Ireland
Completed - The scheduled maintenance has been completed.
Oct 4, 03:28 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 4, 03:08 UTC
Scheduled - Scheduled infrastructure maintenance is in progress for this region. The maintenance includes the application of security updates and required system reboots. Components impacted by this activity are currently designated as Under Maintenance and will be restored to Operational status once all maintenance tasks have been completed and validated.
Oct 4, 02:38 UTC

Oct 3, 2026

Weekly Scheduled Maintenance - Mumbai
Completed - The scheduled maintenance has been completed.
Oct 3, 20:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 20:10 UTC
Scheduled - Scheduled infrastructure maintenance is in progress for this region. The maintenance includes the application of security updates and required system reboots. Components impacted by this activity are currently designated as Under Maintenance and will be restored to Operational status once all maintenance tasks have been completed and validated.
Oct 3, 19:40 UTC
Weekly Scheduled Maintenance - Tokyo
Completed - The scheduled maintenance has been completed.
Oct 3, 18:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 18:06 UTC
Scheduled - Scheduled infrastructure maintenance is in progress for this region. The maintenance includes the application of security updates and required system reboots. Components impacted by this activity are currently designated as Under Maintenance and will be restored to Operational status once all maintenance tasks have been completed and validated.
Oct 3, 17:36 UTC
Weekly Scheduled Maintenance - Sydney
Completed - The scheduled maintenance has been completed.
Oct 3, 16:33 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 16:13 UTC
Scheduled - Scheduled infrastructure maintenance is in progress for this region. The maintenance includes the application of security updates and required system reboots. Components impacted by this activity are currently designated as Under Maintenance and will be restored to Operational status once all maintenance tasks have been completed and validated.
Oct 3, 15:43 UTC

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

Investigating: Ireland Service Disruption
Resolved - The regional connectivity issue has been resolved. All services in the Ireland region are now fully operational and performance has been restored.
Sep 30, 06:15 UTC
Investigating - We are investigating connectivity issues in the Ireland region. Users in Europe may experience degraded performance. Engineers are reviewing European infrastructure.
Sep 30, 06:10 UTC

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

Weekly Scheduled Maintenance - California
Completed - The scheduled maintenance has been completed.
Sep 27, 11:28 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 11:08 UTC
Scheduled - Scheduled infrastructure maintenance is in progress for this region. The maintenance includes the application of security updates and required system reboots. Components impacted by this activity are currently designated as Under Maintenance and will be restored to Operational status once all maintenance tasks have been completed and validated.
Sep 27, 10:38 UTC
Weekly Scheduled Maintenance - Sao Paulo
Completed - The scheduled maintenance has been completed.
Sep 27, 06:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 06:12 UTC
Scheduled - Scheduled infrastructure maintenance is in progress for this region. The maintenance includes the application of security updates and required system reboots. Components impacted by this activity are currently designated as Under Maintenance and will be restored to Operational status once all maintenance tasks have been completed and validated.
Sep 27, 05:42 UTC
Weekly Scheduled Maintenance - Ireland
Completed - The scheduled maintenance has been completed.
Sep 27, 03:28 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 03:08 UTC
Scheduled - Scheduled infrastructure maintenance is in progress for this region. The maintenance includes the application of security updates and required system reboots. Components impacted by this activity are currently designated as Under Maintenance and will be restored to Operational status once all maintenance tasks have been completed and validated.
Sep 27, 02:38 UTC

Sep 26, 2026

Weekly Scheduled Maintenance - Mumbai
Completed - The scheduled maintenance has been completed.
Sep 26, 20:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 20:10 UTC
Scheduled - Scheduled infrastructure maintenance is in progress for this region. The maintenance includes the application of security updates and required system reboots. Components impacted by this activity are currently designated as Under Maintenance and will be restored to Operational status once all maintenance tasks have been completed and validated.
Sep 26, 19:40 UTC
Investigating: Tokyo Service Disruption
Resolved - The regional connectivity issue has been resolved. All services in the Tokyo region are now fully operational and performance has been restored.
Sep 26, 19:01 UTC
Investigating - We are investigating connectivity issues in the Tokyo region. Users in Japan and surrounding areas may experience degraded performance. Engineers are reviewing East Asian infrastructure.
Sep 26, 18:58 UTC
Weekly Scheduled Maintenance - Tokyo
Completed - The scheduled maintenance has been completed.
Sep 26, 18:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 18:06 UTC
Scheduled - Scheduled infrastructure maintenance is in progress for this region. The maintenance includes the application of security updates and required system reboots. Components impacted by this activity are currently designated as Under Maintenance and will be restored to Operational status once all maintenance tasks have been completed and validated.
Sep 26, 17:36 UTC
Weekly Scheduled Maintenance - Sydney
Completed - The scheduled maintenance has been completed.
Sep 26, 16:33 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 16:13 UTC
Scheduled - Scheduled infrastructure maintenance is in progress for this region. The maintenance includes the application of security updates and required system reboots. Components impacted by this activity are currently designated as Under Maintenance and will be restored to Operational status once all maintenance tasks have been completed and validated.
Sep 26, 15:43 UTC
Incident History Powered by Atlassian Statuspage