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Website
Operational
90 days ago
99.99
% uptime
Today
Graebert Licensing Service
Operational
90 days ago
99.98
% uptime
Today
Graebert Licensing Service
Operational
90 days ago
99.96
% uptime
Today
Customer Portal
Operational
90 days ago
100.0
% uptime
Today
Graebert SSO
Operational
90 days ago
100.0
% uptime
Today
Customer Portal Classic
Operational
90 days ago
99.97
% uptime
Today
Graebert iSurvey
Operational
90 days ago
100.0
% uptime
Today
SiteMaster KĂĽche
Operational
90 days ago
100.0
% uptime
Today
Ares Kudo
Operational
90 days ago
100.0
% uptime
Today
Kudo Hosting Regions
Operational
90 days ago
99.96
% uptime
Today
Asia Pacific - Mumbai (ap-south-1)
Operational
90 days ago
99.97
% uptime
Today
Europe - Ireland (eu-west-1)
Operational
90 days ago
99.93
% uptime
Today
South America - SĂŁo Paulo (sa-east-1)
Operational
90 days ago
99.97
% uptime
Today
US West - N. California (us-west-1)
Operational
90 days ago
99.97
% uptime
Today
Asia Pacific - Sydney (ap-southeast-2)
Operational
90 days ago
99.98
% uptime
Today
Asia Pacific - Tokyo (ap-northeast-1)
Operational
90 days ago
99.96
% uptime
Today
Ares AI
Operational
90 days ago
99.99
% uptime
Today
Ares CLI
Operational
90 days ago
99.99
% uptime
Today
Graebert Help & Documentation
Operational
90 days ago
100.0
% uptime
Today
OnlineHelp
Operational
90 days ago
100.0
% uptime
Today
HelpDesk
Operational
90 days ago
100.0
% uptime
Today
Graebert Help Center Japan
Operational
90 days ago
100.0
% uptime
Today
Graebert Academy
Operational
90 days ago
100.0
% uptime
Today
Graebert Academy Global
Operational
90 days ago
100.0
% uptime
Today
Graebert Academy Japan
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Completed -
The scheduled maintenance has been completed.
Aug 9, 03:28 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 03:08 UTC
Scheduled -
Scheduled infrastructure maintenance is in progress for this region. The maintenance includes the application of security updates and required system reboots. Components impacted by this activity are currently designated as Under Maintenance and will be restored to Operational status once all maintenance tasks have been completed and validated.
Aug 9, 02:38 UTC
Completed -
The scheduled maintenance has been completed.
Aug 8, 20:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 20:10 UTC
Scheduled -
Scheduled infrastructure maintenance is in progress for this region. The maintenance includes the application of security updates and required system reboots. Components impacted by this activity are currently designated as Under Maintenance and will be restored to Operational status once all maintenance tasks have been completed and validated.
Aug 8, 19:40 UTC
Completed -
The scheduled maintenance has been completed.
Aug 8, 18:26 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 18:06 UTC
Scheduled -
Scheduled infrastructure maintenance is in progress for this region. The maintenance includes the application of security updates and required system reboots. Components impacted by this activity are currently designated as Under Maintenance and will be restored to Operational status once all maintenance tasks have been completed and validated.
Aug 8, 17:36 UTC
Completed -
The scheduled maintenance has been completed.
Aug 8, 16:33 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 16:13 UTC
Scheduled -
Scheduled infrastructure maintenance is in progress for this region. The maintenance includes the application of security updates and required system reboots. Components impacted by this activity are currently designated as Under Maintenance and will be restored to Operational status once all maintenance tasks have been completed and validated.
Aug 8, 15:43 UTC
Resolved -
The regional connectivity issue has been resolved. All services in the Mumbai region are now fully operational and performance has been restored.
Aug 4, 17:16 UTC
Investigating -
We are investigating connectivity issues in the Mumbai region. Users in India and surrounding areas may experience degraded performance. Engineers are reviewing South Asian infrastructure.
Aug 4, 17:04 UTC
Resolved -
The regional connectivity issue has been resolved. All services in the Mumbai region are now fully operational and performance has been restored.
Aug 4, 16:07 UTC
Investigating -
We are investigating connectivity issues in the Mumbai region. Users in India and surrounding areas may experience degraded performance. Engineers are reviewing South Asian infrastructure.
Aug 4, 15:56 UTC
Resolved -
The licensing service issue has been resolved. License activation and customer portal access have been fully restored.
Jul 28, 04:20 UTC
Investigating -
We are investigating issues with the Licensing system. Users may experience problems with license activation or validation. Engineers are reviewing licensing servers and API endpoints.
Jul 28, 04:16 UTC
Resolved -
The licensing service issue has been resolved. License activation and customer portal access have been fully restored.
Jul 27, 04:25 UTC
Investigating -
We are investigating issues with the Licensing system. Users may experience problems with license activation or validation. Engineers are reviewing licensing servers and API endpoints.
Jul 27, 04:20 UTC