All Systems Operational

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Welcome to the Graebert status page. To configure notifications for service incidents, click Subscribe to Updates. For past incident information, see the Incident History.

Website Operational
90 days ago
99.99 % uptime
Today
Graebert Licensing Service Operational
90 days ago
99.99 % uptime
Today
Graebert Licensing Service Operational
90 days ago
100.0 % uptime
Today
Customer Portal Operational
90 days ago
99.99 % uptime
Today
Graebert SSO Operational
90 days ago
100.0 % uptime
Today
Graebert iSurvey Operational
90 days ago
99.93 % uptime
Today
SiteMaster KĂĽche Operational
90 days ago
99.99 % uptime
Today
Ares Kudo Operational
90 days ago
100.0 % uptime
Today
Kudo Hosting Regions Operational
90 days ago
99.99 % uptime
Today
Asia Pacific - Mumbai (ap-south-1) Operational
90 days ago
99.99 % uptime
Today
Europe - Ireland (eu-west-1) Operational
90 days ago
99.97 % uptime
Today
South America - SĂŁo Paulo (sa-east-1) Operational
90 days ago
99.99 % uptime
Today
US West - N. California (us-west-1) Operational
90 days ago
99.99 % uptime
Today
Asia Pacific - Sydney (ap-southeast-2) Operational
90 days ago
99.99 % uptime
Today
Asia Pacific - Tokyo (ap-northeast-1) Operational
90 days ago
99.99 % uptime
Today
Ares AI Operational
90 days ago
99.99 % uptime
Today
Ares CLI Operational
90 days ago
99.99 % uptime
Today
Graebert Help & Documentation Operational
90 days ago
99.99 % uptime
Today
OnlineHelp Operational
90 days ago
100.0 % uptime
Today
HelpDesk Operational
90 days ago
99.98 % uptime
Today
Graebert Help Center Japan Operational
90 days ago
100.0 % uptime
Today
Graebert Academy Operational
90 days ago
100.0 % uptime
Today
Graebert Academy Global Operational
90 days ago
100.0 % uptime
Today
Graebert Academy Japan Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jan 29, 2026
Resolved - The regional connectivity issue has been resolved. All services in the Tokyo region are now fully operational and performance has been restored.
Jan 29, 01:47 UTC
Investigating - We are investigating connectivity issues in the Tokyo region. Users in Japan and surrounding areas may experience degraded performance. Engineers are reviewing East Asian infrastructure.
Jan 29, 01:41 UTC
Jan 28, 2026
Resolved - The licensing service issue has been resolved. License activation and customer portal access have been fully restored.
Jan 28, 08:44 UTC
Investigating - We are investigating issues with the Customer Portal. Users may experience problems accessing their accounts or managing licenses. Engineers are reviewing portal services and database connectivity.
Jan 28, 08:37 UTC
Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026
Resolved - The regional connectivity issue has been resolved. All services in the Ireland region are now fully operational and performance has been restored.
Jan 23, 11:50 UTC
Update - We've escalated the incident for **Ireland** to a **major outage**.
The service has been impacted for more than 12 minutes, and customers may experience significant disruption.
Our team is continuing to work on restoring functionality and will provide updates as progress is made.

Jan 23, 11:30 UTC
Investigating - We are investigating connectivity issues in the Ireland region. Users in Europe may experience degraded performance. Engineers are reviewing European infrastructure.
Jan 23, 11:17 UTC
Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026

No incidents reported.